Silver and 18k Vermeil Lab Grown Emerald Alchemy Knot Ring

Canada (2-5 days for Standard or 1-3 Days for Express)
United States (2-5 days)
Europe (2-5 days)
United Kingdom (2-5 days)

Your order will be processed within 2-3 business days.

All orders will be shipped from Canada by FedEx or Canada Post service. Please note orders over $250 will require a signature upon delivery. We do not ship to PO boxes outside Canada. Taxes and shipping calculated at Checkout.

Most orders will be delivered within our estimated shipping window of 2-5 days after processing. If your order is time sensitive in any way we would encourage you to contact us first before placing your order so that we can provide you with the most up to date information.

Shipping cost per order $20 (or $25 Express) within Canada, $25 to the United States, €25 to Europe, £25 to the UK.

Taxes & Duties
All international duties and applicable taxes are covered by us. 

Order Tracking Information

Shipping Confirmation & E-Receipt Email

1. When your order is placed, we will confirm your order is in stock. There is a small chance your piece is in the process of being made which can take up to 6 weeks. If this is the case we will let you know within 1 business day.
2. Once an order has shipped, we will send you an email with the tracking number.
3. Click the link in the email to track the progress of your shipment.

CLEANING INSTRUCTIONS

Each piece of Keith Jack jewelry you purchase will have a complimentary cleaning cloth in the box under the pad.

• To remove oils and dirt, wipe your jewelry with a silver polishing cloth or the Keith Jack polishing cloth that was provided.
• Never use a silver cleaning liquid on jewelry with any areas that are Oxidized (darker in color). The silver cleaning liquid will strip away the finish. Silver liquid cleaners are fine to use for shiny silver jewelry that does not have a darkened, oxidized background. Refer to the manufacturer's instructions before using silver polish.
• Vermeil requires gentle care to maintain its beauty. Mix lukewarm water with a drop of mild non-citrus soap, soak for 1-2 minutes and gently wipe with your fingers, do not scrub. Rinse well with lukewarm water and pat completely dry. Lightly buff with a clean microfiber cloth. Do not use a silver cleaning cloth.
• Raw Diamond pieces are made with natural diamonds, so each one is unique. Use the complimentary cleaning cloth provided to lightly polish it. Never use a silver cleaning solution and avoid getting your piece wet as excessive moisture will cause tarnishing behind the diamonds.

Bracelet Maintenance:

• Our bracelets are crafted from sterling silver, a precious metal that requires occasional care to maintain its beauty.

  To clean your bracelet, use only a silver polishing cloth.  Please avoid liquid silver-cleaning solutions, as these can remove the intentionally oxidized detailing that gives the design its depth and character.

  Over time, the clasp may naturally loosen slightly with wear.  If this occurs, the figure-eight safety catch can be gently tightened with fine-tipped pliers, and the clasp tongue may need a slight adjustment.  A professional jeweler can usually make these quick adjustments in just a few minutes.

For all Keith Jack jewelry:

• Do not apply perfumes, lotions, aftershave or chemicals while wearing jewelry.
• Remove your jewelry before sleeping or doing physical activities to avoid causing excess friction and stress on it.
• To avoid tarnishing and discoloration, remove jewelry before showering or swimming in chlorinated pools and hot tubs. 
• Store pieces separately in a soft pouch or jewelry box to prevent scratching.